The productive work of any team is almost impossible without coordinated and conscientious work of all employees. Unfortunately, the friendly atmosphere is not always present. How to settle the dispute or to deal with an unscrupulous employee? The optimal solution is to write a memorandum.
What is the memo?
At the base of the phrase "memo" is the term "report" - to convey information. A memo is a document of information and reference character, directed to the head of organization or superior service. The paper provides a detailed description of the problem, the evidence confirming the existence of violations, as well as a request to take measures to resolve the situation. Allocate 2 types of notes:
- Inner - directed at the head of the department name, department or enterprise as a whole - that is, within the same organization.
- The outer - directed to a higher authority.
The purpose of writing a memorandum
The main purpose of the memorandum, as already follows from the title of the document is to inform the head of the present problem. In addition, the paper is aimed at:
- Safe and effective resolution of the situation.
Not always the problems present in the team, are directly related to each employee. However, the total abnormality leads to negative consequences that affect all workers have - falls efficiency, production safety.
- The protection of their own interests.
A memo can be used as an instrument to protect the interests of one of the parties to the conflict. Hostile relations between individual staff members is much better to try to resolve amicably.
- Removing responsibility.
If an employee is not able to resolve a problematic question, he may try to use the powers of a higher-level leader, presenting the essence of the problem. In this case, the employee shifts responsibility on other persons and claims cannot be presented to it.
Sections of a memorandum
Regardless of the type of storage notes, the writing of this type of document includes the following main sections:
- The introductory part reflecting the essence of further narration. The information from this section should show all the seriousness of the problem, and also encourage it.
- Next occurs a detailed statement of the situation, its analysis caused by damage. If certain actions of the employee violated regulatory documents (including within the enterprise), this fact must also be recorded in the note.
- Possible ways of resolving the situation are considered, proposals are made.
- Attached if there are confirming documents.
Writing a memorandum
- The writing of the document begins with the instructions of the recipient of the recipient of the note - its posts and names or the name of the organization and the name of the head.
- The following specifies the name of the department (for an internal document) or the name of the organization (for an external document), the name of the apparatus of the note.
- In the center of the sheet, specify the title of the document (topic of the report).
- Text note.
- Posted post, surname and initials of the compiler, its signature.
- Date of the memorandum.
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