How to return the product without a check

Many people mistakenly believe that the return of the goods back to the trading point without the presentation of the check is impossible. In this delusion, the sellers themselves are introduced, taking care of personal interests. On whose side the law and is it possible to return the goods without a check in the store?

1
How to return the goods without check - the law of the Russian Federation "On the Protection of Consumer Rights"

In the Law of the Russian Federation of 07.02.1992 N 2300-1 (ed. From 07/03/2016) "On the protection of consumer rights" says:

Absence The consumer of the cash or commodity check or other document certifying the fact and conditions for the purchase of goods is not a basis for refusing to satisfy its requirements.

Return the product to the seller without a check can be within 14 days after the date of purchase. You may require or refund spent money or replacement to a similar product.

2
What goods can not be returned to the seller?

Remember that not all products are subject to refund. This is governed by Russian legislation. Such goods, for example, belong:

personal hygiene products;
perfumery and cosmetics;
household chemicals;
animals and plants;
underwear;
non-periodic printing products;
some products for children (nipples, diapers, diapers).

This is only a small list of those products that cannot be exchanged or returned to the seller.

3
How to return the goods without check - the procedure

The return procedure without a check should not take a lot of time and effort. Write a statement in two copies in advance. In the application header, specify the store details and your name. Next, describe the product that you did not come up or was inflated (dimensions, color, weight, equipment). At the end, put the date and signature. With these statements and goods, you need to come to the store within 14 days from the date of purchase and declare your claim of the administration. For your use, take a witness with you, who saw you purchased in this outowner point. Do not forget the passport. Although his absence is not the cause of refusal to return funds for the purchased goods.

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How to return the product without a check - the steps from the seller

Well, if you understand the action plan, then on the part of the store you can expect different reactions. Often, the store administration is not interested in this movement of goods in the store, especially if we are talking about returning not because of marriage, but because you have changed my mind or, for example, you did not fit the color of products. You can make the internal rules of the store, as a basis for refusing to return the goods. But remember that the Law of the Russian Federation exceeds such internal rules of enterprises.

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How to Return the product without check - caution

Never join negotiations with the administration alone. Take friends with you, write a conversation on the phone. Do not go with the administration to the utility and unfamiliar premises. All problems on the return of goods are easily solved on the spot, in the trading room. Be vigilant and remember that the law on the consumer side.

To understand whether it is possible to exchange your product or return money for it, it is enough to familiarize yourself with the law of the Russian Federation "On the Protection of Consumer Rights". The lack of a check on the purchased goods is not a reason for the refusal of the seller in the return or exchange of goods!