If the acquired part does not fit the car or turned out to be defective, it can be issued in the store. This is stated in the law on the protection of consumer rights.
1
Contact the store to return the spare parts for the 1st week after purchase. If you were not notified about this in writing, the store is obliged to accept a claim within 90 days.
2
In a hundred, where the repair of the car passes, take the certificate of the impossibility of operation of spare parts, a copy of the workshop certificate. If the item was installed in the car, you need documents confirming the work and a check of their payment.
3
In addition, you need to have a cash receipt for the item, right. Packing as possible save the whole and clean. Spare parts should no traces of installation, scratches. Branded signs and stickers should be placed in the same place.
4
Fill the return blank. Indicated: Full name Buyer, commercial check number, purchase date, price, name, quantity and article articles. Be sure to prescribe the reason for the return of spare parts.
5
If the item is mistakenly chosen by the seller, defective or not responding with packaging, money is returned for it. In other cases, only exchange is made. Not accepted back details brought to order.
6
Within 10 days, the organization must make a decision, paying money, replacing the item to suitable. In case of refusal to motivate its causes.
Going to the store, take a supasport with you. When ordering consult with the seller. So the probability of buying is not suitable detail minimize, and you will save time.
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