If the overwhelming joy of buying a new car in the auto show turned into discontent and disappointment due to the detection of significant drawbacks - you have a legitimate right to return the car back. How to do it? Actual question today, especially in relation to domestic vehicles.
1
Find a qualified lawyer, savings in matters of the ZOZPP - the Law of the Russian Federation "On Consumer Protection". Legally competent appeal to the dealer with a statement to terminate the contract of sale can significantly facilitate the procedure for returning the car.
2
When detecting within 15 days of hidden, inappropriate in the commercial vehicle of elements, make a written claim with an indication of the production defects that you have been detected with the proper operation of the vehicle and present it to the car dealership. Attach copies of documents from the service center.
3
Establish a document from the seller confirming the term of consideration of your appeal - by law it is 10 days. Communicate about the dealer, refusing to consider the Consumer's claim, presented a written refusal document certified by proper seals and signatures.
4
If the seller did not respond to your requirements, independently spend an independent examination, on the basis of which the trial will go when applying for a court. Your funds in the case of a positive verdict will be returned, and for examination, including, because according to the law, the seller, receiving claims from buyers, is responsible for them.
5
Important! In the case of judicial review, no compensation for the mileage, supported by the state, as well as operation in favor of the seller should not be. On the contrary: as a consumer requires to pay a penalty for overdue reviews of the claim, in addition to the amount of car and court costs, this is your right to law.
6
If you return the car, taken on credit, then take care that the salon gives the document to terminate the contract of sale of the vehicle. The document will be required to terminate a loan agreement. Returning all the amounts of money in the credit institution and the part that the buyer took from the bank lies on the dealer's shoulders.
We will not forget that dealers have enough experienced lawyers in their state, helping to get out "clean out of the water" even in those situations where the seller is wrong. Knowledge of legislation or competent assistance to a specialist is the basis for which attention should be paid in the situation with poor-quality goods.
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