How to make a corner of the consumer

According to the law "On the Protection of Consumer Rights", a citizen of the Russian Federation has the right to familiarize themselves with the information presented in the consumer's corner. Such an information booth must be issued by an entrepreneur in each trading point, taking into account the requirements below.

Documents that should be placed in the consumer's corner are indicated not only in the law referred to as above, some regulatory acts are established by the regional authorities, therefore it is worthwhile to focus on the expanded list, taking into account the activities of its organization.

Prepare (Buy, print) the following documents:

RF Law "On Consumer Protection" in the last edition;
A copy of the certificate of state registration of your organization;
A copy of the license for the services you provide or implemented, if they are subject to licensing;
A copy of the conclusion of compliance with sanitary requirements;
Regulations on the rules for the implementation of certain types of products (for example, tobacco, alcohol, dairy products);
Contacts Society for the Protection of Consumer Rights;
Phones of the GO, EFS, GUVD and FSB for circulation in case of an emergency situation;
List of categories of citizens serving out of turn (for example, veterans, disabled);
The book of complaints and suggestions (optionally stored in the "corner", but to provide buyers at the request of the Seller must).

Prepare all the documents necessary for the stand, place them as they would like to see them on the information booth. Now appreciate the size of the future shield and decide how the documents will be attached to it: in files, with the help of the corners, in your pockets. On the sheet of paper, make a sketch of the future information booth with an indication of the size and location of fixtures with documents.

With this sketch, contact an advertising and production company and order a "corner of the consumer". Often, such organizations already have an assortment of the developed information stands, but even if you do not suit you any of the proposed, you can always order exactly what you need with the specified dimensions.

Take care not only about the design of the consumer's corner, but also about its location. It is desirable that the access of customers to it was free, there were a table and a chair, where consumers could fill out a contract with you or leave an entry in the book of complaints and suggestions, as well as to either to the stand, or the handle was attached to the table. This item is optional to execution, but if the area of \u200b\u200bthe commercial premises allows, to show respect and goodwill to your customers, and your efforts will be assessed.

This instruction describes the process of manufacturing a stand for a corner of the consumer with their own hands only because the cost of the finished stand does not greatly exceed the cost of materials and tools necessary for it. The manufacturer may issue a stand in the style of your organization, with the necessary attributes and symbols, then, in addition to the information stand, it will also be a good advertisement.