Prior to the invention of messengers, service notes were familiar with the usual and acceptable way of exchanging information at work. In addition to communicating between employees, service notes are used to communicate between companies. It is because of this, the service notes are always strictly professional and reliably transmit information. To be able to write them, recommend to figure out the nuances of their compilation.
Style and Language
Since the service notes can not be used as a private correspondence, but as a request or appeal, the language of its writing is simple and official.
- The service notes tone is very different from the tone of messages in the messengers. Emotions and subjectivity are asked to put aside, and bring all sorts of arguments if the note contains complaints.
- In the case of a statement of any idea, it is recommended to make a survey or research about the benefits of this idea for a company or quality of work. At the same time, it is recommended to use signal phrases to allocate data from research among other information. Also advised to allocate references to the original source.
- The font and text size play a key role in the design of the service note. The right font will make it easily readable. They advise not to make text less than 11 or 12 fonts. Their style should be the easiest, do not use any intricate, with vignettes.
- The fields in the service note are recommended to use standard. Some text editors contain ready-made templates, a number of which have a slightly wider fields than usual.
- Answered interval in service notes can only be one. In addition, they advise not to make indents in paragraphs - it distracts and adds a note of an excess personality.
Preparation
If you need to transfer information to several people, it is recommended to resort to the service note. It is especially indispensable in situations where the fact of transferring information must be fixed. But it is recommended to remember that some data in writing cannot be displayed.
- The form and content of the service notge directly depend on the transmitted information. Most notes contain a description of the tasks, ways to solve problems or reports.
- If in the process of work on several projects there will be a desire to share considerations about them in the note recommend that it is avoided. One service note may contain questions only on a single project.
Writing notes
After preparation comes a step of writing an office note.
- Start always with title. In the top of the sheet they write a "note", placing the inscription in the center or closer to the left edge of the page. If there is no experience in writing service notes, recommend copying the format of other people's notes obtained earlier.
- Write the title. It is very important because it should contain all the comprehensive information about the note. It contains the names and positions of recipients and the sender. And also the exact date with the mention of the year and a brief description of the topic of the very note. Sometimes instead of the topic, they write the word "regarding", following it, listens to the contents of the note.
- Representatives in the service note are limited only by those persons concerned about the information contained in it. They must be specified without exception. The main thing is that they are not too much. If you specify all employees in it, it may lead to the fact that it will not be read.
- In business correspondent it is not recommended to mention only names or friendships, even if an employee with a boss in a friendly relationship. Mention of the recipient notes necessarily contain full name with the surname and his position.
- The same rule must be adhered to when handling employees of another company. In particular, it is important to correctly indicate the position.
The topic of the note should transmit the essence of the content and at the same time not to be vague and blurry. At the same time, greetings in the note are advised to avoid. You can start it from the appeal "Dear". - After handling write the introductory section. It contains a small description of the purpose of sending a service note. Details and minor details in it usually lowered.
- The basic information is written in short and excitation, trying to put it in 4 paragraphs maximum. The style of the notes itself will depend on the information contained in it. At the same time, it is divided into paragraphs - this makes it easier to assimilate the read and highlight important points.
- Each section is assigned its number and name. It clearly indicates its contents. After that, the first sentence is discharged for a brief story about the contents of the paragraph. If important moments are somewhat, then they make a list.
- Service notes rarely have more pairs of pages and often include paragraph, summing up the outlined information. If the note is short, it is often lowered, but in large notes with many data it is simply necessary. In addition to information about the note, it calls for action or discussion.
- If this practice has been accepted in the company, then service notes are completed with a personal signature name. In addition, at the end makes mentions of all applications, if such attached to the note. Before that, they had to be mentioned in the body notes.
After studying all the rules for writing service notes, it will not seem to be too complicated. The main thing is to learn the nuances of the company's privacy policy and carefully check the note for errors before shipping.