Our world is no longer ideal if there is no working computer in it. Suddenly blocked by a domestic computer-disaster with a virus, and it happens at the moment for this inappropriate. Even if you are constantly updating the base of the antivirus program, you are not insured against the penetration of certain types of virus to the computer. A special service will cope at work with the problem, the programmers will also understand themselves - we will help the usual PC user.
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It is no secret that viruses are most often easily penetrating when the computer is connected to the Internet, if you do not comply with the information security rules. You have passed on an unknown link on a social network or on any, well, you download the site for you to download - Suddenly a banner occurs on the screen. Everything, this is enough to "get the virus". We are talking about "extortionable viruses", "blocking viruses". Banners can be different - depending on the variety of the virus. But the meaning of them is the same: you are accused of something and offered to pay a fine and so on.
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Never list money on the phone number specified on the screen. The message about violating the article of the Criminal Code is made specifically in order for you as soon as possible wanted to close this question, until no one noticed. If you transfer money to the number, the second message about the new amount will come soon. The main idea is not to encourage extortionists. You feed the virus, and do not struggle with it.
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Save the banner image on the computer screen. For example, take a picture or just write down the phone number specified in the banner. Find another computer, laptop, any other information device with access to the global network.
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Try to define the type of a virus that has come to your computer. Malefactors indicate the phone to transfer money. Most likely, it is already included in the database of antivirus programs. Tell the phone number on the bases on the sites " Kaspersky" and " Doctor Web" If the number specified in the banner is in the system, then you will be given a key that unlocks the computer. Otherwise, look for a type of virus on the image of a banner. In the appearance of the "banner-extortionist" you can search for link. You will also be given a set of keys that need to be entered into the string on the banner.
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If the previous steps have not led to success, then visit Antivirus developers sites: Kaspersky and Doctor Web. Download there with one of the special scanning programs for such emergency cases: Kaspersky Rescue Disk. or DrWeb Livecd.. On these sites there are instructions, how to run an antivirus program from the disk on an infected computer.
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Previous step did not help, go to this item. It remains to try to independently remove the virus from a blocked computer. On these sites there are detailed instructions with illustrations, understandable not only by specialists, but also those who are not very "friendly" with technology. Instructions for removing from a computer "Virus-Exjunator": Instruction1, Instruction2..
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Disk with a "Clean" boot system in the drive of an infected computer, download the operating system from the disk. Open the folder "C: \\ Users \\ username" with the user name under which the computer is blocked. View all subfolders, pay attention to the ".exe" file appeared. Try it to execute it. If he replaces the computer again, then this is exactly the virus. Restart the computer from the boot disk. Rewrite the name of the suspicious file, remove it. In the search bar, dial the name of this file, find all of its copies, delete.
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After removing the malicious file, it is necessary to clean the registry. Run the Start - Run - Regedit registry editor. Create a backup of the registry command "File - Export". Find a remote file using the Edit - Find command, enter the name of the "pest file". Delete all the lines in the registry in which this name is mentioned. Restart the computer with an previously infected operating system. Update the antivirus databases installed on the computer, check them all the disks. Update the operating system through the Windows Update Center.
You fulfilled all instructions, tried all the methods, but I could not cope with the virus that blocked the computer. Contact B. microsoft support service. By phone with you will contact the Consultant for technical issues and instructs.
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