We all live in homes that are serviced by those or other organizations belonging to the housing and communal services. Often serving companies operate "after the sleeves", which is expressed in breakdowns of elevators, the flow of roofs, zamoussing the local area. It makes no sense to describe all the problems of Russian utilities. It is better to learn how to deal with their rights, it is meant - to achieve from employees of management companies so that they solve problems in time.
Living in an apartment building, his tenants face both with general problems (dirt in the entrance, an open electrical shield, flow in the basement, etc.) and with individual apartment. It can be: breakthrough pipes, freezing of the outer wall, insufficient temperature of hot water, etc. With any problem, you need to contact the management company, but it is not verbally, but writing a statement that you need to repair, cleaning or recalculating the services that you have not been rendered. Mandatory points in the statement of housing and communal services should be:- Name of the management company;
- FULL NAME. director;
- FULL NAME. applicant;
- Address of residence;
- Contact number.
In the approval you need to clearly describe complaints with housing and communal services and ask to solve this or that question related to the sphere of their activities. You can download applications in housing and communal services.
Application form in housing and communal services on a public problem Swing here.
Here you will find both examples of completed applications on individual problems of the house: An example of a completed statement in housing and communal services for the elevator fault
An example of a filled statement in housing and communal services about the late destruction of garbage But more often people turn housing housing and communal services. With some sample applications you can find here:
An example of a filled statement in housing and communal services for insulation of an external wall of the apartment
An example of a filled statement in housing and communal services about recalculation for heating
In applications related to an individual problem, point out the period during which the problem must be solved. According to Law of the Russian Federation No. 2300-1 of 07.02.1992 "On the Protection of Consumer Rights", This time can not be less than 10 days. After the expiration, if the housing and communal services workers did not solve your problem, you have the right to apply to the Protection of Your Legal Consumer Rights.