How to write a complaint on housing and communal services

The problems in the field of housing and communal services can be the most different. The lack of proper maintenance of staircases and basements, disconnection and inconsistency of the temperature mode of water, no lighting - all this daily overshadows the lives of many people. Do not stand and hope for the best. It is necessary to act, namely - to write a complaint to the work of housing and communal services.

First of all, you should write a letter directly to Zhek. With a request to eliminate the existing problems. First, your question may decide without complaints and appeals to court. And secondly, if you still have to complain, you will have the proof of what you did everything to notify the presence of problems. It is important to leave the second copy of the application and ensure that it has a mark on the adoption of its hiking, indicating the date, the incoming room, the name and position of the person who accepted, with the organization's stamp. It is quite great if you have an answer to your statement in your hands.

As for the complaint, its writing occurs in a free order, there are only some recommendations for compiling. On the right above, you must specify the complaint addressed. It is necessary to write the name of the organization, its address. You can also specify the name of the head, if such information is available. Bully below write your data, i.e. Persons who submit a complaint. Specify the full name, address, telephone.

Further, in the middle write "Complaint" (a "Claim"). In the text of the reference describe the essence of the problem: a brief but affecting all the important points. Do not forget to specify which instance you are treated before, when it happened, what kind of response you get, if changed something since then. The most important thing - to indicate that you are seeking. For example, to repair the roof, to recalculate the debt, fix the railing, change the windows and so forth. It is desirable to make reference to the legal acts of the Russian Federation laws, according to which you are entitled to quality service, timely troubleshooting. At the bottom you must replace the date, subscribe.

So, if your claim to Zheka not successful, should visit Rospotrebnadzor complained about the activities of public utilities. You can also file a claim State Housing Inspection in your area. Be sure to leave yourself a second copy of the claim and demand put on it a mark of acceptance for consideration. In each instance the theoretically you have to give a written response, but there are also cases of disregard. If all your efforts have not been successful, and the solution to the problem has not occurred, file a complaint to the prosecutor, the court. By its application, attach all of your previous complaints to various authorities, the responses in the presence of other documents that may persuade decision-makers on your side (for example, a certificate of no debt for utilities).