How to write a complaint to Rospotrebnadzor

A complaint to Rospotrbenadzor is sent in the event of a violation of the rights of the buyer or the recipient of the services. Note that the reception of anonymous appeals to the state institution is impossible. This material describes in detail how to write a complaint to Rospotrbenadz.

Rospotrbenadzor deals with issues in the field of violation of sanitary, epidemiological oversight or consumer rights. Also, you can contact if you know about the facts of corruption or non-compliance with labor legislation. Be sure to keep confirming documents proving the fact of violations: checks, receipts, labels with overdue goods or photos.

The most convenient option is an electronic complaint. To do this, go to the official website of Rospotrebnadzor www.rospotrebnadzor.ru.. Click on the "Send call" tab at the top of the main page. Fill out the form:

Specify the name.
Choose the city and the region in which the case of violation was seen.
Specify the postal and email address.
Select the topic of handling.
Write the text of the complaint. Note that it is better to write restrained and without emotions, setting out facts. Try to describe the situation truthfully and without distortion. Do not forget that slander is an administrative violation.
Attach scans of copies of documents or photography, if any.
Enter the verification code and click the "Apply" button.

After your appeal, an organization will be checked on which a complaint was filed. After that, you will be sent by the answer to the registered letter or to the email address.

If you do not trust electronic systems, you can leave the complaint personally, posting at the reception. Address can be clarified in this section. You can also go to sites of separation of Rospotrebnadzor located in the regions.