Roof leak: application, sample

In the season of thaw or plentiful rains, cases of roof flowing are not uncommon. The injured residents, unknowingly, can independently take up the repair of the roof and eliminate the consequences of such an accident, but it should be borne in mind that this is the obligation of utilities. How to declare the flowing roof to whom, read on.

1

Your rights

This list of regulatory legal acts will help you resolve relationships with “communal” in case of roof leaks:

• Since you, as the owner of housing, are a consumer of utilities, based on article No. 4 Federal Law "On Protection of Consumer Rights", you have the right to a quality service - monitoring the condition of the roof and eliminating defects upon detection.
• The main document governing housing issues is the RF LC. AT clause 162 of the LC RF It is determined that the management of the apartment building is carried out article 166 of the Housing Code of the Russian Federation He is obliged to repair the roof at the expense of the capital repair fund.
• In the village of Art. 33 "Rules for the provision of utilities to citizens" It is said that you can demand the execution and provision of an act of verification of the provided utilities and the act on eliminating the identified deficiencies from the management organization (HOC or HOA).
• According to paragraphs, Art. 40 "Rules for the maintenance of common property in an apartment building" You have the right to require the elimination of leaks, as well as control this process.
• clause 2.1.3 and Appendix No. 2 to "Rules and standards of technical operation of the housing stock" They say that with a leak of the roof they should cope for a day.

If a you take it per repair roofs and elimination all consequences leaks on one's own, be sure to save all payment the documents, spent funds to you also obligated return. Material compensation damage, called leak, carried out on the base defective vedomosti with indication value everyone point in list damaged property (for example, furniture, equipment). Compensation all expenses on the independent expertise for definitions damaged property and his estimates returns in form judicial costs, at this necessary availability contracts, checks or receipts.

2

Action plan for leaking the roof

All your actions should be fixed in the photo, video, paper or voice recorder, this will help you achieve justice and compensate the losses caused by the leak of the Crice:

1. Take a photograph or take a leak or leak on the video so that it is clear what the area of \u200b\u200bthe damaged finish is, it is advisable to enable the function of reflection of the date and time.
2. If the apartment was insured, call a representative of the insurance company to apply for an insured event and receive material compensation.
3. Prepare a sheet of paper and a pen to record the number you call, the name of the utility officer, the date and time of the call, the answer received. Most likely you have to call more than one instance to find a responsible person. Look for the contact number of the management company at the utilities receipt or visit your HOA or ZhKO personally, inform about the leak, indicate your address and mobile phone, write down who and what told you, specify at what number you registered your application in the appeal log.
4. Make a statement about the leak of the roof in 2 copies. This document will be evident that you have applied for help, and in case of inaction or refusal - the basis for applying to the court. On your copy, the representative of the communal service must put his signature, date, time and number assigned to your application.
5. If the commission for the execution of the act does not appear within 12 hours, you have the right to draw up the act yourself (in this case, it is necessary to attract a couple of people as witnesses) or contact the Rospotrebnadzor in order to issue an act of violation of consumer rights.
6. If there was no proper reaction from the HOA or ZhKO, write a complaint to the state housing inspectorate (GZHI) and attach copies of an unfulfilled appeal and the act of flooding of the apartment. The term for consideration of your application is 30 days.
7. To speed up the process, contact the media, the city administration or the prosecutor's office.

3

How to apply for a leakage of the roof

A sample of such a statement can be asked in the management organization, but since there is no single requirement for this document, you can draw up it yourself or download it on our website. In addition to the standard design of the “cap” (to whom and from whom) and “basement” (date and signature) in the statement, be guided by the following tips.

In the main part of the application, you need to reveal the whole picture as much as possible:

• indicate the name of the owner of the apartment, address;
• describe when (date and time) and where (in which room) a leak was discovered, what its character (walls and ceiling wet, dripped or poured water), in which place (in the corner, along the seam);
• list all available damage to the property that arose as a result of leaks, you can give a preliminary assessment of material damage to accelerate the process;
• replace the availability of photos and videos confirming the fact of leakage of the roof and damage to the property;
• show your awareness in rights to legal acts and require a speedy visit of representatives of the organization to draw up an act and eliminate the leak of the roof and its consequences.

You can submit an application in person or by registered letter with a notification. If the managing company dispatcher refuses to accept your application and put a signature and a mark in the journal about the appeal and on your form a leakage statement, then ask two more people to go there again and attest to the fact of refusal or consent to apply for your application. These witnesses should put signatures and decryptions on your copy of the application. The second copy remains in the managing organization.

Download here:

• The application form about the leak of the roof,
• Sample application for leakage of the roof.

If you are a victim of the flood through the fault of your neighbors, you will find advice here. Know that the truth is on your side! Defend your rights - and your perseverance will be rewarded!