In the worldwide network there is always a small one, but still the real possibility that your account will need someone else. And Steam is no exception. The reason can serve as the opportunity to get free games you purchased, or high statistics in the profile, as well as many other realities. However, in most cases, such accounts can be returned. Let's figure it out how to do it.
Appeal to technical support to restore Steam account
If you cannot win your Steam account yourself, the logical solution will appeal to the technical support service. In order for the company's experts to be able to give you all the postal help, first need to prove to them that the account is really yours, or once you belonged. This will require quite a bit, and specifically: the name of the login and email address to which it was recorded.
If one or more payment methods were tied to the personal account (for example Webmoney, PayPal, Yandex Money, a visa sample cards \\ mastercard), it is also worth mentioning. Screenshots taken from the history of payments will also be an excellent tool in your favor. What else can help return the account? If you bought Steam-activated games on disks in specialized stores, be sure to rewrite their activation keys to provide technical support. So that no one has questions about their authenticity, you should write the number of your ticket number (circulation) in Steam on the disk label, next to the code. The same actions relate to the deposit vouchers. Scan them or make a clear photo on which the Ticket number will be written manually.
How to protect the style account?
Obviously, it is better to take measures to protect your property in advance. Therefore, the company recommends adheres to the following security rules:
- never provide any data about your password, tips, written or oral;
- do not go through unknown, untrusted links, even from your friends, as their accounts can already be hacked;
- always use Steam Guard, which is the main line of protection of your personal space. Any attempt to enter your account from another IP address will be recorded and confirmed by sending a unique code to email;
- to enable Steam Guard, go to "Settings", select the "Account" and then "Steam Guard Settings Management";
- having found any suspicious activity in his account, be sure to inform her to technical support;
- do not forget to confirm your email address. To do this, go to Steam settings, click "Settings" in the menu again. Here is the item " Confirm your email address“;
- relations with marginal caution about the statements about the free provision of a particular service;
- always leave your steam account if you worked for a stranger or public computer.
If your account is returned, but some items disappeared from it, be sure to declare it. Each such a case is considered separately, the faster you will apply, the higher the chance that the inventory will be fully restored. It should be remembered if there was no fact of hacking and simply deceived you (for example, offering to exchange), the items return are not subject to.
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