Making purchases on the Steam platform, you will not be ignored if any problems occur. If you need help, and the answer you could not find independently or on the Internet. Contact Steam Support. How to do it - read further.
1
Go to your Steam client.
2
In the header, find the "Help" section, click on it. In the drop-down list, select "Steam Support".
3
You will have a window with support sections. Choose your section correctly, then you will be answered much faster and better. For example, the player has problems with paying VAT. Then you need to go to the tab "Shopping".
4
Immediately a new window and new tabs appear. Fourth on top - needed for a player. Click on it.
5
You will find a form by filling out that you will receive all information about paid taxes or vice versa, get a form for their payment.
Do not forget to report your problem in detail and in a valid form.