In Aliexpress, the payment system is arranged so that the seller money from aliexpress Enroll only after you confirm that the order is received in properly or after the time expires on the receipt confirmation counter. You will see this counter if you open the order card: go to "My Orders" and in the list opposite the order you are interested in clicking "View Data".
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If the "Order Protection" ends, that is, the waiting time comes to an end, but you have not received your order, urgently open the dispute, otherwise if the counter will reset, the order will be considered complete and the money will be automatically listed to the seller's account. After pressing the "Open Spore" button, a page will open in which you need to explain the situation. Specify that you did not receive the goods, and the protection time expires by selecting the relevant items. Apply for a full refund. Then click "Send". After opening the dispute, the counter does not affect the order status. It will end only after the end of the dispute. Keep in mind if the seller won't participate in the dispute, you will automatically win, and the money will return to your account. There were cases when in a similar situation and money was returned to the buyer, and the order was late, but came. This is the case of the case.
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If a notice came from the post office on sending or you followed the track number that the purchase is already in the mail, go with the passport for the order. If buying is large and you are afraid of theft, marriage or damage, take with you any camcorder. Remove the mail employee issuing a parcel; The printout attached to the package, where the track number and your details are clearly visible. Remove how you carefully reveal the packaging and remove all the contents. Check out the actual content with the description, if something is missing or there are traces of theft, such as cuts, packaging breaks - close-up capture them. An employee of the post office is obliged to give you documents for documenting this fact and tell what to do next.
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If you unpacked the parcel only at home and found marriage, take a picture of it with a close-up. Then open the dispute. To do this, fill in the following fields:
Whether you got ordered goods.
You want to completely or partially return the money.
Whether you want to send the goods back (most likely for the delivery will have to pay).
Detailed description of the problem.
Your evidence: photo, video.
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If you are satisfied with the goods, in the order card, highlight the resulting goods received, even if it is one in the order, and then click "Confirm receipt". In the window that opens, click "Send".
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Will load a page on which aliexpress Suggest you to leave your feedback about the product received. You can write in any language. SUPPORT EVALUATIONS FOR THE QUALITY OF THE PRODUCT, FOR MUCHING THE PRODUCT OF THE DESCRIPTION, FOR SUCCESSITY OF THE SERVICE AND FOR THE SIGHT OF THE ELECTRATION. Now click "Publish". It is possible to upload your photos, as well as anonymously publish a review.
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If you like the seller, and you are planning to buy the goods in the future, you can add it to your favorite store list. To do this, open the Card purchased from him, and on the right of the seller's ranking, click "Go to the store". On the shopped page of the store, Mouse over the rating and reviews (right), downstairs the menu that appears click "Save to your favorite stores".
As you can see, nothing complicated and terrible in receiving orders with Aliexpress. Cases of theft is extremely rare, and marriage can always be compensated by a dispute. Enjoy the shopping!
Thank You for Another Informative Website. Where Else Could I Get That Kind of Info Written in Such A Perfect Way? I'Ve a Project That I Am Just Now Working On, and I Have Been On The Look Out for Such Information.
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Thank You for Another Informative Website. Where Else Could I Get That Kind of Info Written in Such A Perfect Way? I'Ve a Project That I Am Just Now Working On, and I Have Been On The Look Out for Such Information.