After payment of the goods, the Escrow program comes into operation, during which the order is sent to the seller to ship goods to the buyer. If you need to cancel the order before payment, just do not pay it, and for 20 days it is canceled. However, if the payment is made, and the seller has not yet started sending the goods, the order can also be canceled. This is possible due to the fact that payment is not directly seller, but through the site Aliexpress.
1
A day or earlier after payment, depending on the payment system, the "Request Order Cancellation" string will appear, which means the order cancellation request. It allows you to cancel an order before sending. On sending the parcel to the seller stands out 5 business days. It is advisable to use it as early as possible so that the seller does not start shipping. After requesting the cancellation, it will be necessary to indicate the reason for the failure. It is better to choose a mistake product, as the decision to cancel the delivery of products and, accordingly, the refund will depend on the seller. If he confirms the cancellation - the money will return to the buyer.
2
There is a way to return the money after sending products - through a dispute on the buyer's account page. You need to go to the "Disputes & Refunds" section and contact the seller with a request to withdraw the already sent to the order. You can also write administrations site. For the appeal of the seller's actions. Without confirmation of the merchant, the order will hang for a long time, except that the pridesigue time will expire to send the goods.
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Sometimes the sellers are trying to smear and when the order is canceled, they are trying to negotiate with the buyer that he translates the order to the category of sent, telling the track number. To bring your money to the buyer Aliexpress, you need to open the dispute. The opening button of the dispute will be available for the buyer only after 6 days from the time of the order is transferred to the sent. After such actions, money is likely to return to its owner in full. Sellers usually do not gain further obstacles to the return of money to the buyer from Escrow.
4
Return money after paying the order is not so easy. The fastest and optimal way is to indicate in the "Cause of failure" in the row: an error in choosing a product "I Ordered The Wrong Product (s)". In this case, the seller willingly go to meet you. If the seller reluctantly goes to contact, check the reason for the cancellation of the order is convenient for it. Remember, the return of money is care and headache of the buyer, not the seller.
5
The main reasons for the return of money:
The customer pressed the order cancel button. Does not give a complete guarantee of money back.
The store did not send the parcel for the time allotted him. This time is different for each purchase and is indicated on the order page.
The dispute (dispute) is completed in favor of the buyer.
Closing store in fraud. Some sellers deliberately indicate very low prices for goods. With fraud sellers Aliexpress Sooner or later, he learns and closes such a store, his bills are frozen, and the listed funds for the goods of the fraudster store are returned to buyers.
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Sometimes there is a situation that money on the return must already come to the account, but they are not in fact. What to do in this case? The fact is that the transfer of funds depending on the payment system can take from 1 day to 2 weeks. However, if 10 days after the return of funds, they never did to the account - it is necessary to contact the servicing bank or to the user support service aliexpress.com.
So, now it became clear how to cancel payment for Ali Spress, but it is best to be attentive when placing an order and not make the simplest mistakes.
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seller How I read should also confirm the abolition of myself, that is, agree with the cause, and it can take and send the goods and everything or pull until I am pulling.
i have thought here here I will press cancel the order, and the seller is specifically, that would rinse my nerves will pull until the very last thing that I could not return my money, + maybe you can send and not very high quality goods for the very end, it seems to work, but the letters of the buttons are not very made, by the way, I read not so simple to return my money as we have in rubles, and they have in the dollars until they make a translation from Dolora in rubles, especially if with kiwi wallet as I paid yes Well, there will be a whole epic. I think it's probably at least 2 weeks to wait until my money come back to Kiwi, it may still be possible to render -% for the reverse accrual, or the full price hope. I read that it is better to wait until the seller's sending counter will expire until I read the money back automatically as I read, although if you probably don't need the goods you can take a chance, I ordered my old retro things yet For the keyboard, Russian 3 dollars I am 1 dollars sent by his links as it requires 1 dollars on this link, I wrote the seller, let it be a standard and everything was not able to cancel the current will be worse and next time I will not be in general such Moire in Alekspriese in the one who bought or so, you can experience more when, say the best buying, I found out from Kago, it's better to buy it, but it doesn't always use the page several times I used to say the goods sold, and the goods have ended and fixed the page sorry I did not know it before, but everyone there are happening there, so I advise you to familiarize yourself with all the nuances before buying, of course, let's say in China 30-40; cheaper as there are spare parts at hand.
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Hello everyone, when checking the payment, canceled the order, the status highlighted canceled orders - Completed! Will you be returned? Visa Kard.
seller How I read should also confirm the abolition of myself, that is, agree with the cause, and it can take and send the goods and everything or pull until I am pulling.
i have thought here here I will press cancel the order, and the seller is specifically, that would rinse my nerves will pull until the very last thing that I could not return my money, + maybe you can send and not very high quality goods for the very end, it seems to work, but the letters of the buttons are not very made, by the way, I read not so simple to return my money as we have in rubles, and they have in the dollars until they make a translation from Dolora in rubles, especially if with kiwi wallet as I paid yes Well, there will be a whole epic. I think it's probably at least 2 weeks to wait until my money come back to Kiwi, it may still be possible to render -% for the reverse accrual, or the full price hope. I read that it is better to wait until the seller's sending counter will expire until I read the money back automatically as I read, although if you probably don't need the goods you can take a chance, I ordered my old retro things yet For the keyboard, Russian 3 dollars I am 1 dollars sent by his links as it requires 1 dollars on this link, I wrote the seller, let it be a standard and everything was not able to cancel the current will be worse and next time I will not be in general such Moire in Alekspriese in the one who bought or so, you can experience more when, say the best buying, I found out from Kago, it's better to buy it, but it doesn't always use the page several times I used to say the goods sold, and the goods have ended and fixed the page sorry I did not know it before, but everyone there are happening there, so I advise you to familiarize yourself with all the nuances before buying, of course, let's say in China 30-40; cheaper as there are spare parts at hand.