How to cancel an order for wildberries

How to cancel an order for wildberries

If you are a client wildberries.ru. And want to order, you will use additional information about the online store service. How to cancel the order or partially remove some goods, consider further.



1
Orders Correction on Wildberries.Ru

Wide range of wildberries.ru. impressive. On this service you can make purchases for the whole family. Often, it may happen that you have gained an order, issued it, but because of any circumstances decided to cancel the order at all or part of the goods to remove.

Return conditions



How to cancel the order

Consider the situation when you were determined with the order, registered it and wait for its processing. But changed his mind to make purchases, and the payment was already produced. You need to make 5 simple actions to cancel the order.

  • Come on the site and scroll down. Select "Question and Answers".
  • In the section that opens, select "Refusal of the order". Read the cancellation rules for your order.
  • In the personal account, go to the "My Shipping" section.
  • Click Remove from Delivery.
  • Choose a method for refunding money.

Refusal from order

How to remove part of the names from the order on Wildberries.ru

To reorder the order and remove some of the selected items you need:

  • Select the "Personal Cabinet and its Sections" section.
  • Click on "My Messages".
  • Select "How to create an appeal." Read the instructions for the proper appeal.
  • In the personal account, go to the "My Appeals" section, fill the sheet form. Write the articles of those things to be removed from the order list. Expect a response to your request.

Creating a circulation

2
Order delivered. How to refuse to order

When you receive your order before putting a signature, you must inspect it to identify marriages and compliance with the ordered products. You have the right to return the goods, voicing the reason for the refusal. You can say that you did not like the goods for any characteristics.

Any of the above methods can be applied to cancel an order or adjusting it to https://www.wildberries.ru.. According to the rules, you have all the same rights as the buyer in the usual store. Nice shopping.

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