How to make a return in Wildberries

Wildberries. - it is a great online online store. It is possible to buy clothes, accessories, shoes, cosmetics and gifts from leading brands. Shopping in this store have many advantages, but still there are situations when it is necessary to implement the return of the ordered products.

1
Possible reasons for return to Wildberries

The main reasons why customers want to return the purchased goods they are:

wrong model size;
pictured style product look better than it actually is;
the color of the product does not correspond to that presented in the photograph;
goods equipment does not meet the stated at purchase;
production has some defect.

When returning goods must be considered that the store Wildberries. can not take it back. Therefore, by sending the goods, you need to be sure that:

equipment is complete;
properly packaged goods;
on the package are located all labels and stickers;
there is no indication that the product has been used.

If at least one of the conditions is violated, the goods will have to pay and take away, as it is subject to return will not.

2
Making return the goods at Wildberries

When the need to return the item back to the store, many are faced with the problem. It lies in the fact that they do not know how to do it. There are several ways that you can return the purchased unit of clothes back to the seller.

1 way. Returns can be performed at the time of his ex from a corporate point. If it were seen reason, you just need to ask him to issue a refusal.
2 method. Products that did not fit, can be sent by mail. In this case, the buyer shall pay the sending.
3 method. If the city has ex items belonging to the company, you can call home Courier Wildberries.. He will take the goods and himself, he was sent back to the store.

3
Refunds on Wildberries

Paid the money can be returned in the following ways:

cash: in this case, the money will return the Courier;
to the bank account: on e-mail message is sent to the store with the word "return";
translation using the address: the money comes in for 1 week.

But to choose the method does not work. Money will return in the same way in which the goods have been paid for. Pick the refund is not only the customer, but also his agent.