How to unlock Sberbank online

If you are blocked "Sberbank-online", be patient. After all, in many cases, this problem is not solved quickly. Such a bad competence of Sberbank employees and flaws the online account of the account itself. The blocking is mounted sometimes for reasons, completely incomprehensible. Arm yourself from this article and achieve unlocking an account.

Your account is locked. This notification is displayed when trying to enter Sberbank-online. Prepare for a long time and, possibly, a unpleasant conversation with the Bank's support service: 8(800)5555550. If they refer to the bank, insist, swear, ask for a senior manager or a shift manager - until you clearly answer the lock. Otherwise, you will be sent from the support service to the bank, and from there to the support service - to infinity.

So, you were persistent, but it's still necessary to go to the bank. Take your passport and get ready for a dialogue with the Sberbank Manager. Present information received from the support service, and get a clear answer. If you refer to "call", demand an audience with the boss. Ask, is it possible to solve the problem through the central office of the bank. There will have to write a statement, and after 1-3 days you will change the login and password.

If passwords for entering the account come with a big delay when the authorization session has already been updated, the case is in technical failure. In most cases, such problems are solved by Sberbank techniques during the day. Do not bother your head about the wall, and better call the phone support service 8(800)5555550 And specify whether the service is currently working.

If you wrong passwords too often introducedYou can block your account. The problem may be solved by a call to support or visit to the banking department at the departure of the account, where you will have to write an application for issuing a new password. Conversation algorithm with Sberbank employees the same described above.

Useful: if the protection system of the password selection system has worked, you will not be blocked. After 1-2 hours, the protective system can reset, and the entrance to the personal account will become possible.

To prevent account lock, do not try to choose a password that has forgotten. To restore the password there are special procedures. Owners of the "Mobile Bank" just send SMS to the number 900 With the text " Parol. X."Where X is the last five digits of your bank card. In response from the bank, SMS will come with a new password.

If you are not connected to the "Mobile Bank", try other options:

Password recovery form;
Call to Sberbank Technical Support: 8 (800) 5555550;
Sign up again. At the same time, Sberbank-online will work with limitations. You can remove them by confirming any operation call to the bank's call center;
To come to the bank branch at the place of account, and fill out a statement of issuing a new password in connection with its loss.

Causes of blocking can be a variety of: suspicion of fraudulent actions, viral threat from your PC, frequency of operations, etc. The initiator of the lock may be a bank or you (consciously or not). If you have not received a response, despite all the efforts, try other ways to communicate with the Bank's experts: