Without mobile communications, we do not imagine life. Operators, in turn, apply maximum effort to make a cellular communication better. And a considerable role in this is played by the customer support service. By calling there, you can get an answer on mobile issues.
There are situations when a person does not know how to get through to the operator of the call center. And this article will help in this matter. For example, a Kyivstar support will be considered.
Four ways to contact the operator Kyivstar
For communication with the operator, there is a special short number 466. But the structure of the voice menu for contract and prepaid subscribers of the Kievstar network is different. In this article, we will deal with how to get through to the operator to each type of subscribers.
Prepaid subscribers
- Dial free number 466.
- Carefully listen to the voice menu.
- Sometimes in front of the main menu sections, the answering machine offers to familiarize yourself with the shares, personal offers and other similar information. Do not disconnect the call, press the corresponding button with the digit and go to the main menu.
- By pressing the corresponding numeric key, you must select the "Tariffs" section.
- We listen to the tariffs and other financial services. At the end of the text, it will be prompted to listen to the information again, return to the previous menu or contact the operator. Press the number 9 and wait for the connection.
- From time to time, Kyivstar before waiting for communication with the operator, proposes to take part in a survey on the quality of mobile communication. Agree or not - to solve you. Consider only that you will not be connected to the operator until the survey is passing.
Contract subscribers
Contract subscribers contact support service is slightly easier.
- Dial free number 466.
- Before the main menu, special offers are rarely inserted. Therefore, just listen carefully to list the menu items.
- At the end will be invited to contact the operator. To do this, press the number 9.
Contact the operator Kyivstar on city telephone
In case you have lost your phone or simply do not have access to it at the moment, you can contact the Kyivstar operator on city telephone (044) 466-0-466. The cost of the call will be according to the operator tariffs.
Subscriber service center
On the city there are many branded points - subscriber service centers. You just have to come there and explain your problem to the employee.
Let's summarize
The easiest way to get help is to come to the subscriber service center. It can even make a person who first keeps the phone in his hands. And in the same center it will be explained to how to use the automatic menu 466.
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