How to turn off mobile savings bank

For a more comfortable settlement operations, as well as timely monitoring of the Sberbank held on the account, offers its customers such a service as a mobile bank. Is it possible to disable it?

1

Algorithm for cancellation of mobile service - Personal visit to the financial institution

The use of the service can be carried out both paid and free. In the second case, the available functional services is significantly limited and reduced mainly to the possibility of comfortable payment operations, as well as managing their cards. For this reason, in the presence of regular operations on the map or Sberbank cards, the Bank's customers often stop their choice on a complete package of a mobile bank, for the use of which the subscription fee is charged. Often, customers need to disable the service.

This disconnection method is the least convenient, however it allows you to not just suspend the operation of the service or go to the economical tariff (without holding the monthly subscription fee), but to completely disable the Mobile Bank service.

The client needs:

• Visit the banking department. During the visit, a passport should be submitted, as well as a plastic card, which activates the Mobile Bank service. If there are no cards with you, you can take an account for opening an account.
• Fill out an application form for cancellation of mobile service. In the application, among other information, you specify the phone number by which the service is turned off.

Service deactivation is made within 3 business days. When the application is processed, the client will receive an SMS notification of the disconnection of the service.

2

Algorithm Algorithm Cancellation of Mobile Service - Using Mobile Phone Opportunities

And although the Bank's visit is the most reliable way to solve the issue, many Sberbank customers prefer remote control of their cards and services that are activated by them. Is it possible to disable mobile banking service using the phone? Fully - no, but you can pause the service or go to a tariff that does not require monthly payment.

SMS formation

By sending SMS, the Sberbank client can block the mobile service or go to economical charges without charging a mandatory monthly contribution.

• Blocking service involves a complete refusal to use the capabilities of a bank mobile service. At the same time, the monthly removal of funds in favor of repayment of a monthly contribution will continue, therefore the feasibility of this action is questionable. However, if the client wishes to use the possibility of blocking the service, it needs to dial the message:

1. "Locking Figures" or "Locking Digit Services", where digits are the final 4 characters of the bank plastic number, which is connected to the Mobile Bank service. The message can be scored as the letters of the Latin alphabet and Cyrillic ("Blokirovkauslugi xxxx", "Blokirovkauslug XXXX" or "Blockservice").
2. In the destination field, you dial 900 and send a recruited message.

• Transition to economical tariff. Such a development of events is optimal in cases where there is no possibility to completely disable the service, and you do not intend to pay this service. The transition to economical billing eliminates the need to make monthly payments, while albeit in limited volume, but the service is provided. To go to the client, you need to dial a message:

1. "Economy numbers", where the numbers are the final 4 symbols of the number of banking plastic.
2. Select a message to number 900.

Cancellation  mobile  service - Call Call Center Operator

By calling the hot line of Sberbank (8 800 200 374 7 or 8 800 555 555 0), it is necessary to set out the employee of its request. Next you will be asked to provide information about:

• estimated plastic number;
• personal information and passport data of plastic holder.
• The code word prescribed in the Account Opening Agreement.

In some cases, a bank employee can clarify the contract number. If all information is provided in an exhaustive amount, the service deactivation request will be adopted. As in the case of personal visits to the bank, the service cancellation will take three days.

3

Algorithm annullation  mobile  service - Appeal to the self-service device

It is worth clarifying that the possibility of managing banking service is not allowed by all ATMs and terminals.

If the self-service device supports the option you need, follows:

• Insert a bank card to the receiver for plastic.
• Pass identification by entering a PIN access code.
• Among the sections of the Main menu, see the section of the mobile bank.
• Next, if the device has the necessary functionality, select the option of disabling the service.

Deactivation of the service will come in 3 days.