Usually, when decorating a debit, credit, salary card in the Sberbank branch, the phone number is tied to it. According to this, it can be only one number, and on it, when connecting a mobile bank and other options, reports are coming about the operations performed using cards: transfers of cash, write-offs and other manipulations. But there may be cases when the cardholder in view of a number of circumstances had to replace the number, or it possesses several phone numbers and the situation occurred when one number is required to be replaced by another. How to do it?
As it was before?
More recently to bind another number to the map, Sberbank Customer could without much effort. This could be done in the following ways:
- In Sberbank online.
- Using a call to a hot line in Sberbank.
- With personal contact with any branch of the bank.
- In the terminal "Sberbank".
Naturally, bank customers usually chose the path of least resistance: this is either an independent replacement in Sberbank online, or a call to the operator. Two other ways enjoyed less popular, although, in fact, were the most secure.
Now the Bank's Security Service in connection with the frequent frauding cases using Sberbank online completely eliminated this option from the application, that is, to independently replace the phone number attached to the plastic card, using the Sberbank online service, it is not a smooth account.
What about a hotline call? This method is currently less relevant. The operator may try to tie to the map another phone number, but it is not a fact that it will be released, since the security service is constantly on the check, and all operations related to the replacement of the tied numbers and their like usually are under the scrutiny of the Sat.
If you still decide to try to change the binding of the room through a hotline, then you need to have your passport at hand to report all the necessary data to the operator. And you still need to pronounce a code word. If you do not remember it, then your attempt is doomed to failure, the operator will refuse you to help, as you cannot confirm your identity without a code word.
However, if you leave the Card in the Sberbank branch, you left your data, such as photos and voice record, then there is a chance that the system recognizes you without a code word, and it will be boring another number to the map.
What methods are used to change the phone number attached to the map at the moment?
Now the safest ways of changing the phone number, which is tied to the map will be two ways:
- Appeal to the Sberbank branch.
- By terminal.
How to change the number attached to the map
To do this, it is necessary to approach any most convenient separation of the bank, take the ticket of the appropriate subject in the terminal, with which you will do the queue in the required window. The main thing is to have a passport of a citizen of the Russian Federation and a plastic card.
After you invite you and you explain your problem, the bank operator will ask you to write a statement to replace the number where you need to specify the old and new number. He also checks your identity documents.
In general, this is all, after accepting a statement, the operator will inform you, after what time time the number will be changed. In addition, you will be notified about the replacement of SMS with the appropriate content.
How to change the number attached to the map via the self-service terminal
- In order to change the number, you need to insert the map to the appropriate receiver on the terminal.
- Enter the PIN code.
- In the drop-down menu, select "Services" or Mobile Bank.
- Choose a convenient fare (about it just below).
- Enter a new phone number to which you intend to tie a map.
- Perform a confirmation of activation.
- Expect SMS receipt to the phone number.
Tariffs from savings banks for custom cards have two species - one requires payment - this is about 60 rubles per month. The second is free, but it implies the minimum alert by SMS to the number.
Which way to choose to change the number is to choose the client. The main thing is to remember the safety, and in this case the method of personal appeal to the Bank's Office is most safe.
0
303
