Kiwi Wallet Support Service

Kiwi Wallet Support Service

Each QIWI payment system user owns the right to take advantage of technical support at any time, free and without restrictions. How to do this - explain in detail in this article.



1
Communication with the support service Kiwi Wallet

You can contact the company's specialists in different ways - to write email, call the hotline, even come straight to the office. Since the data will be different for each country and the region, efficiently go to special Link to Kiwi siteTo accurately choose your location from the drop-down list. For example, the following contacts for the capital of the Russian Federation are relevant:

  • postal correspondence address: 117452, Moscow, A / I 57;
  • office accommodation: MKR Chertanovo North, 1A Corp. 1 117648 Moscow;
  • phone number: +7 (495) 783-59-59;
  • communication for users of Visa-Kiwi wallets +7 (495) 783-69-00;
  • for emails - konsultant@qiwi.ru (regarding self-service devices);
  • on general issues - tp@qiwi.ru



2
Tech support Kiwi wallet

Take a ticket to solve the problem situation easily online. For this:

  • come on the link;
  • choose a category to which the question relates;
  • on the next page, we concretize the problem, once again clicking in the list on the appropriate section;
  • we fall on the stranger with the solution and form for communication;
  • first, it is recommended to familiarize yourself with the instructions given, search for answers in the frequently asked questions;
  • if it did not help, briefly describe the essence of access to technical support, specify email or phone number for communication;
  • if necessary, attach screenshots illustrating the occurred;
  • we click "submit" and wait until Qiwi employees contact you.

According to the Company's rules, as well as the current legislation of the Russian Federation, the operator is obliged to respond to a request during the day, eliminating them up to 10 days, from the moment of registration of the Ticket. If outsiders are imparted in the detected fault, the duration of consideration is able to take up to 1 month. In particular cases, the study of the situation can be lazy for the above limits, which the specialist should notify the client.

3
Kiwi Wallet Support Service - Fast contact on the phone

Do not you like to wait, especially the emergency response of the operator on Qiwi Support-Lines? There is nothing easier - the company has developed a special rate for important customers. If you have connected a special package "Priority", the specialist will answer you 10 seconds from the moment of the first beep at 8 800 707-77-59. To order The service can be online, at a price of 799 rubles. Also attached to it:

  • support contactless paywave payment and unusual card design;
  • an increase in the limit on the output of money (up to 600 thousand rubles);
  • free SMS to notify the movement of funds in the account.

Most Popular questionsComing from QIWI users are detailed in the theatic section.

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