In the process of placing an order on AliexpressActually, as when buying prepaid in any online store, at a certain stage it is necessary to pay for the purchased goods. Most often, this procedure occurs without failures, but in some cases the client may encounter an error message. In this case, the transaction fails to be completed, since the system indicates a failure. What are the causes of such a situation, and what are the methods of solving the problem?
Rejected by the Bank
In case of error in the process of placing an order on Aliexpress Do not panic. The first thing you need to do is carefully read an error message. This message often contains an error code that helps to deal with its reason and find a solution path.
- Cash shortages on the map, with which payment is made. Error code "2616". The solution to the problem is to replenish the balance of the calculated plastic. The absence of a sufficient amount of funds on your account is accompanied by an error with the code "3012".
- The deadline for the map expires or has already ended. In this case, the message is accompanied by cipher "2606". Contact the bank and get a new card.
- Payment error occurs and in case of incorrect filling of information according to the card data in the process of placing an order on Aliexpress. In this case, the payment is rejected by the banking institution. Code "3007".
- In order for your card to be used to carry out accounts for purchases abroad, the corresponding function should be activated according to it. If you have not done this - the payment will be rejected. Solving the problem - appeal to the issuer's bank. It is also worth clarifying whether your card is generally the possibility of holding electronic payments (Possible code "2626").
- Excess spending spending. This limit is most often automatically installed by the service bank. The restriction may be distributed both on the size of a one-time operation and the number of payment transactions carried out during the day (codes "2903", "2911"). To remove restrictions or increase the limit, you must contact the service bank.
- In the case of a large number of operations carried out, an increased workability may also experience a bank system (error "2917"). In this case, it is recommended to wait a few minutes and try again to pay.
- The operation will be rejected and in the absence according to the activated Internet banking card, the transaction confirmation is carried out by entering the code-confirmation sent to the mobile phone number. To avoid such a misunderstanding, check the card activity on the map of all necessary for payment of functions.
- Ban from the bank to carry out a transaction on order payment on Aliexpress May be connected with suspicion of the buyer in fraud. The criteria for such suspicion of each bank are different. Possible error code - "3017". The decision is also the appeal to the Emitter.
- Error administration Capper - code "3010".
Problems in the work of the site server
- A large amount of discount proposals and within various shares leads to increased road system workload Aliexpress. In this case, the appearance of errors "2618", "7032". In such a situation, it is recommended to wait a while and again try to place an order. If after time the problem is not eliminated, it is recommended to contact the platform support service.
- Large volumes of operations performed certainly lead to the emergence of various kinds of failures. Difficulties in the work also arise due to scheduled and current technical works. These events affect the correctness of the payment system. (error code, for example, "2906").
- The system error of the trading platform has the code "777". It is recommended to try to enter the site and conduct an operation using another browser. Or try to carry out a transaction through time.
- Suspicion of Fraud Side System Aliexpress accompanied by an error with the code "5100102051". Such development of events is possible, for example, when trying to pay for goods from one profile, but different cards.
- Error "520000500" - server is not available, so there is no possibility of the operation.
The appearance of a system error is not a reason for panic. Carefully read the message, and calmly eliminate obstacles on the way to online shopping.
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