Byfly is broadband Internet access from the Beltelecom Belarusian provider. It is reliable and accessible in all cities of the country, but the speed of the Internet connection does not always suit his users. It is worth dealing with some reasons for low speed and eliminate them.
1
First you just need to call technical support by number 123 and report a low speed of the Internet. If it does not really correspond to the tariff declared in the tariff plan, the wizard will remotely configure your connection. But it does not always work, as the problem may not be associated with problems at the provider substation.
2
Check the functional settings of the antivirus. Perhaps he specifically blocks access to protect against malicious sites.
3
Most likely you use the standard modem from Beltelecom. Modems "Promsvyaz" are not distinguished by good quality. Especially considering what they get to users are free and only for temporary use. Try such a test:
turn off the modem and let it cool;
after that, turn it on again and go online;
if during the first 10 minutes the speed suits you, then all the shortcomings of the speed lie in the modem.
Take your passport, modem and head to the center of Beltelecom. There you will replace the modem for a new one for free. However, if problems are repeated, it is worth thinking about acquiring your own modem.
4
Try to determine whether the speed of the Internet connection depends on the time of day. The greatest load falls on time from 16 to 24 hours. Call 123 and report such a problem. The number of connected users to the substation should not affect the quality of service. Specialists will decide the question.
5
After all of the listed you still do not suit the quality? Only the option with the change of the tariff plan remains. For more money, you connect unlimited Internet with the necessary speed of reception and information transfer. The biggest speeds offer tariff plans "Domosted Ultra" (reception speed / transmission up to 8192/512 Kbps) and "Super Domosted" (reception speed / transmission up to 6144/512 kbps). After changing the tariff plan on the official website of the provider, it is recommended to call technical support and report this because the correct change in speed can occur with errors and morons.
Do not overload the modem to the permanent job, turn it off for the night and turn into technical support in case of failures - it is the key to the uninterrupted and fast Internet connection.
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