It seems that yesterday the money was in the account, and today they disappeared somewhere. Where? Or you ordered a purchase in the online store or paid the services in the social network, and I wrote off more than expected. Unfortunately, this phenomenon pursues many megaphone clients. Let's try to figure out how to find out where the money has been written off from the account.
We learn the latest write-offs on MegaFon through the "Personal Account"
The easiest way to find out where your money has written off, it goes into a personal account. https://lk.megafon.ru/login/
- First you need to log in to the system, having received a password using the command on the phone * 105 * 00 #
- By registering in the system, go to the section "Expenditures, replenishment, detail".
- To find out how much you have spent money for making calls, use the Internet and SMS, click on the button "Order Call Details" button.
- Choose, for what period you want to get the detail, specify your email. Within 10 minutes, detailing will come to the specified email, indicating the cost of calls and SMS.
- If you want to know detailed detail with a description of absolutely all expenses, including roaming service and incoming calls, then click the "Order an account" button, specify your email, and confirm sending the request. After a few minutes, the information will come to your email address. All information is provided free of charge.
How to find out the latest write-offs on megaphone - Paid SMS messages
Opening the detail, many find out that with their numbers sent paid SMS - entertainment, for which you paid not a small amount of money. The reason can be:
- Infection of the phone with a virus that sends paid messages without your permission.
- You accidentally answered unfamiliar SMS, the payment of which can be tens, or even hundreds of rubles.
How to block the re-send SMS - Entertainment:
- On the site https://lk.megafon.ru/login/ Refuse this service.
- Call the number 0500914 - the call is free.
- Send a number 2 or "STOP" to number 0500914.
How to find out the latest write-offs in the mandrel of the request from the phone
If for some reasons you do not have access to the Internet, and the information is urgently needed, you can learn:
- On the last 5 paid actions in your account. To do this, dial the USSD command * 512 # and press the call key. For a minute you will receive an SMS with a description of expenses.
- Payment for services over the past week. To do this, type the USSD command * 113 # and press the call key. The service will cost 21 rubles. Also you can send any SMS to number 5039, the report will come in the form of MMS.
Contact salon MegaFon to learn the latest write-offs
In case you cannot solve the problem yourself, contact the nearest communication salon MegaFon. The number you will order the detail should belong to you, take the documents confirming your personality.
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