Even with the fact that QIWI is a very convenient and secure payment service, users can experience certain problems. These problems occur in their own fault. The most common case is the loss of access to your office because of the password loss. Users often forget the password, and sometimes initially do not even try to remember it, recording the characters on a piece of paper that is necessarily lost.
How to restore kiwi wallet - how to prevent password loss
If the login from QIWI is easy enough, because in most cases it is your phone number, then everything is much more difficult with the password. In order not to forget and not lose the initial password, change it to those invented by you, which is easy to remember. You can perform an operation on the password change in the Personal Account in the "Settings" section.
Even if you remember your password well, do not forget that the Kiwi service periodically changes passwords. This is done for security purposes. Password validity period You can view yourself in the Kiwi Personal Account.
How to restore kiwi wallet on the official website
Password can be restored on the official website. To do this, click on the "Restore password" button located in the login menu. By clicking on the button, the special form will open, where you will be asked to enter the phone number specified during registration. A password will come to the phone for further recovery.
How to restore kiwi wallet on a mobile phone
If you failed to get a new password in Method 1, you can use your phone. Call the technical support of Kiwi, where you will be helped to solve this problem. In addition, you can send an SMS message to the number 4443. Please note that the cost of this service is 9 rubles.
How to restore kiwi wallet - support service
If you restore the PIN code simple enough, then return the password from the wallet is very problematic. Consider the situation when the user lost the SIM card and did not attach an email to the wallet. What do we have in this case? The phone cannot be used, and the code sent by the SMS system goes into the void. Faced with a similar situation, you need to contact technical support for Kiwi.
- Go to "Help" section - "Appeal in support" - "Visa Qiwi Wallet" - "Other" - "Other Topic".
- Write your contact e-mail and account number. Describe a problem in detail and send a message. The more you write the details about the account, the more chances you have to convince the administration to return you access to the wallet.
Lost phone numbers and password recovery Kiwi
The phone number can always be restored. To do this, contact the operator with documents confirming your right to use the number. After recovering the number you do not need to change in the settings of the wallet. You can go to Kiwi's profile and use a personal account to pay for goods and services or to transfer money. Please note that the number from the Kiwi wallet will not work! You can create a new wallet attached to another number. After that, take the documents (Treaty on the SIM card) to the previous number and contact Kiwi Support. Explaining the essence of the problem, ask to transfer money from the old wallet to the newly created.
How to restore kiwi wallet - Transfer of property rights
If because of a long non-use, the operator passed your number to another person, that is, the number is now another owner, then you are no longer the owner of the Kiwi wallet. The new owner now has access to your Kiwi wallet and to your money that could be on the wallet. The question has repeatedly climbed in the Kiwi support service and everything was recognized as legitimate. The fact is that the wallet is tied to the phone number, the owner of the number automatically becomes the owner of the wallet.
And finally, try to invent a simple password for yourself, but at the same time complicated for fraudsters. Best of all, if this word will mean a specific significant event from your life. At the end of the password does not prevent add a few digits.
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