Electronic tickets are a very successful acquisition, because you do not need to look for a cashier or go straight to the airport, the station. All you need is to order a ticket, enter the data and pay for the purchase. However, due to life circumstances, you may need to return your ticket or exchange. How to hand over air and railway tickets, find out in this article.
How to pass a railway electronic ticket without registration
If you purchased an electronic train ticket, but did not have time to exchange it on the physical medium, it means to pass the ticket is still possible directly on the site of Russian railways. Go to your personal account on the official website and return it. Funds will arrive back to the account within two weeks.
In case you purchased tickets on a third-party site, it all depends on the specific site and its administration. As a rule, you can also go to your personal account and cancel the trip, but in some cases you have to write to the administrator.
Wherever you have bought a ticket, remember that it is easy to hand over the electronic version until you exchange it on paper carrier or not registered in the registration terminals.
It is possible to pass such a ticket, even when the train has already tried and has long been outside the city, but then you will take a small money percentage.
How to return the e-ticket for the train with registration
If you have already registered your e-ticket, then it will be more complicated to return it. A ticket with registration is returned no later than an hour before serving the train, you will also have to pay a little more fee than for a ticket without registration.
Even if half an hour left before your train, and you need to return a ticket, try to contact the station station, perhaps you will allow you to return it there.
In both cases, if you have already exchanged an electronic ticket for paper, all questions are solved only through the cashier.
How much you lose from the cost of the railway ticket with electronic return:
- host to return a ticket 8 hours before departure and early, you will lose only on commissions and fees;
- returning the ticket later than in 8 hours and early 2 hours - risk of losing up to 50% of the cost;
- if less than two hours left before the departure, then you lose almost the entire cost of reserved seats.
It is worth noting that it is impossible to exchange an electronic train ticket, you can only pass your own and make a new one.
How to hand over an electronic ticket
When buying an electronic ticket of any airline on sites is always indicated whether refund is possible. As a rule, people often save on tickets, because those flights where the ticket will not be able to return, it is much cheaper.
By purchasing air tickets, always specify whether there is a refundable. What if you have an acute need to pass a ticket, and there was no checkmarks when buying? Contact your airline or its offices, you often manage to settle this problem, but not for free.
Another thing is when there is an item "Exchange and Return possible" on your electronic bot. For such cases, airlines have a separate email address where you write your data and declare the desire to pass a ticket. Funds are returned in full within three working days.
There is a completely different situation: the flight was canceled or transferred. Then, regardless of the type of your e-ticket, the airline must return to you the means or offer another, more convenient to you flight, to choose a passenger.
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