How to check the payment status of kiwi

How to check the payment status of kiwi

Choosing payment through the electronic wallet, you exempt yourself from the time spent on the queue, create favorable conditions for the security of cash operations, and also save on commissions. If you make your payments through your QIWI wallet's personal account, then track the transaction will not be difficult: you paid from the computer through the office, or in the payment terminal - everything is tracked.



1
How to check the payment status of kiwi on receipts

If you have a check from the payment terminal, you can easily track the payment from your personal account.

  • Log in to the system through your mobile phone.

  • Find the Help tab in the upper right corner of the site and click on it.

  • From the two windows that appeared, select Right "Check your payment on the terminal."

  • You need to carefully transfer data from the receipt to the appropriate fields on the site. Enter the terminal code, accurate payment date, transfer the account number and operation code. Absolutely all this data is in your check.
    Click "Check".
  • If after that the system did not give you the state of the account, but showed the error, then correct this situation must be immediately via QIWI support service. How to do it you will learn next step.



2
How to check the CIVI pay status without receipt

It often happens that there are no check tape in the terminals, or ink. You could also just lose the receipt on the way home, or by mistake to throw out. In such cases, you need to activate all corners of the memory and recall the terminal location and payment time. You also need to perform this algorithm if you failed at the previous stage.

  • In the "Help" section, select the left window "Contact Qiwi Support."

  • Next, select the "QIWI terminals" string.

  • Depending on your situation, you need to refer to the line "The problem with payment through the terminal is / no receipt". For example, if you have a check, but for some reason he does not pass in the system, then you will choose the item "There is a receipt".

  • Fill in all fields with reliable information, try to remember exactly when the payment was performed.

  • If you want to find out the exact address of the terminal, go to the page https://qiwi.com/replenish And enter an exemplary address of the place in which you replenished the balance.
  • If you have a receipt, the system will ask you to download a scan or photo.

3
Erroneous payment in kiwi

At the same stage, you can specify that you made an erroneous payment. Go to the Support section, select "Errike payment" and fill out such a blank.

The funds are credited to you on the specified mobile number, after the proceedings of QIWI technical support.

4
How to check the CIVI pay status performed in the Personal Account

If you paid the services right from the computer, then find the status of payment - easier simple.
Just pay attention to the "History" tab in the upper right corner of the site. Here all operations of your kiwi wallet are displayed.

If any kind of problems occur, contact the technical support of the payment system.

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